GameTeam's Refund Policy.

This page was updated on December 9th, 2023

These terms and conditions outline the rules and regulations for the use of GameTeam’s Refund Policy, located at https://gameteam.io

By accessing this website and purchasing our services, we assume you accept these terms and conditions. Do not continue to use GameTeam if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to this Refund Policy and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of UK. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

This Refund Policy applies only to our online activities and is valid for customers who have made a purchase on our website. This policy is not applicable to any services purchased offline or via channels other than this website.

If you have additional questions or require more information about our Refund Policy, do not hesitate to contact us.

1. Cancellation Policy

  • Subscribers can cancel their recurring subscriptions at any time. Upon cancellation, your account will remain active until the end of your current billing cycle or will be canceled immediately. You can choose this when canceling your service on the Billing panel.

2. Refund Eligibility

  • To be eligible for a refund, you must submit a request within 3 days of your subscription start date. If you request a refund within these first 3 days, the refund will be provided without any questions asked.
  • This policy applies exclusively to the date of the initial order and does not extend to the first three days of subsequent (recurring) months.
  • Refunds are not available for recurring monthly payments. To avoid further charges, you must cancel your subscription/service before the next billing cycle commences.

3. Process for Requesting a Refund

  • To request a refund, please contact our customer support team via email ([email protected]), live chat, or ticket system (https://gt-billing.com/submitticket.php). Include a brief explanation of why you are requesting a refund.

4. Refund Processing

  • Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. Please note that refunds can only be made back to the original payment method used at the time of purchase.

5. Changes to Refund Policy

  • GameTeam reserves the right to modify this refund policy at any time. Changes will take effect immediately upon their posting on the website. By continuing to use our services after changes are made, you agree to be bound by the revised policy.